1.0MYCROWAYhttps://mycroway.com/hrlorena bacanihttps://mycroway.com/hr/author/admin-lorena/rich600338<blockquote class="wp-embedded-content" data-secret="LvAzfkgIEw"><a href="https://mycroway.com/hr/terms-and-conditions/">Terms and Conditions</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://mycroway.com/hr/terms-and-conditions/embed/#?secret=LvAzfkgIEw" width="600" height="338" title="“Terms and Conditions” — MYCROWAY" data-secret="LvAzfkgIEw" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://mycroway.com/wp-includes/js/wp-embed.min.js </script>Politika privatnosti 1. GENERAL INFORMATIONThese General Terms and Conditions regulate the mutual relations between the tourism business, mycroway, Zagrebačka cesta 132a 10000 Zagreb, Croatia, OIB:22061210662, as an organizer of tourist services (e.g. reservation services, tours, excursions, transfers and similar services) (hereinafter referred to as: the business/organizer) and the traveler, i.e. the person contracting the trip or excursion (hereinafter referred to as: the Traveler).By accepting these General Terms and Conditions, the Traveler confirms that he/she has read, understoodand will comply with the General Terms and Conditions of the business/organizer. The General Terms and Conditions are an integral part of the tourist service program as well as the Agreement on the same, unless the contracting parties agree otherwise.2. MAIN FEATURES OF THE SERVICESThe content, program, prices of tours and excursions, as well as the minimum number of people required toperform the tourist program, are published and available on the website of the craft/organizer www.mycroway.com and include the contents specified in the description.The Travelermay request certain special and additional services (transfers, additional meals, optional excursions,tickets, insurance, etc.) that are not included in the published program and content, and the craft/organizer, if it has that option, may arrange them andinclude them in the program, tour and/or contract.The Traveler will be informed about the price of special and additional services before concluding the contractand paying for it.3. RESERVATION APPLICATIONThe Traveler can apply for a trip or excursion via email, the reservation system on the website of the craft/organizer or by phone. When making a reservation in any form, the Traveler voluntarily writes down the requested information displayed on the reservation system, or the information requested via email or phone call. The Traveler guarantees that he has provided the craft/organizer with correct and valid information necessary for the smooth implementation of tourist services and accepts all legal obligations arising from the contract and positive legal regulations, and the craft/organizer undertakes to protect the same information. The reservation becomes valid when the advance payment or the full amount for the requested service is paid. The full amount for the requested excursion or trip must be paid by the agreed date, otherwise the reservation is canceled.4. PAYMENTThe advance payment or the full amount is paid depending on the type of tourist service (unless otherwise stated in the description of the service): when confirming the reservation. After visible payment of the full amount, the business/organizer issues an invoice and a voucher, which is also a confirmation of the reservation, which the Traveler is obliged to present to the business/organizer immediately before using the tourist service.Payments can be made:• online (card payment) via the integrated online payment system• transactional (Internet banking or general payment slip at the bank)5. SERVICE PRICESThe prices of tourist services are published in the description of the content on the website of the craft/organizer mycroway.com and are valid from the date of publication. If it is a tourist service in which the craft/organizer is an authorized sales agent, the prices arebased on the basis of a cooperation agreement between the craft/organizer and the service provider and/ororganizer and do not have to correspond to the prices on the spot. Anydifferences in prices cannot be the subject of objections.If there have been changes in the applicable tax regulations, changes in the exchange rate of the agreedcurrency, an increase in transportation costs, including fuel costs, or an increase in fees for certain services that affect the price, the craft/organizer reserves the right tochange the price no later than 10 days before the start of the tourist service. The price increase iscalculated in the same percentage as the change in the aforementioned calculationelements.If the price increase is more than 10 percent of the agreed price, the Traveler has the right to terminate the reservation or contract without any obligation to pay damages. The Traveler is obliged to notify the business/organizer in writing of the termination of the contract within 2 days of receiving the notification, otherwise it is considered that he/she agrees to the price change. If the price changes have caused a price decrease, the Agency will refund the Traveler the difference up to the previously agreed amount. 6. CATEGORIZATION OF SERVICESThe offered means of transport, accommodation facilities, restaurants and other services are describedaccording to the official categorization of the local tourist organization or other competentbody at the time of creating the offer and issuing the program. The standards of food, means of transport, accommodation facilities and other services in individual places andcountries are different and are not comparable.The company/organizer does not assume responsibility for any oral or writteninformation that is not in accordance with the description of the services in the program and the General Terms and Conditions, and which information the Traveler receives verbally from the employee of the sales point, by telephone, in writing from an unauthorized person or in any other way.7. MINIMUM NUMBER OF PASSENGERS AND CANCELLATION OF BOOKING BY THE AGENCYThe minimum number of registered passengers is specified in the descriptions of the excursion or trip. In the event of an insufficient number of passengers registered in the description and the travel contract,the business/organizer has the right to cancel the excursion or trip. The registered Passenger will be notified 12 days before the start of the excursion or trip, and the Passenger has the right to a refund of the price paid up to that time, without the right to compensation. The business/organizer will refund all payments related to the tourist service without undue delay, and no later than 14 days from the termination of the contract.The business/organizer will immediately notify the Passenger of any change to the tourist service program. The business/organizer may cancel the trip no later than 12 hours before departure for reasons that do not constitute extraordinary circumstances that cannot be prevented, avoided or eliminated, in which case the Traveler is entitled to a refund of 100% of the paid price. The business/organizer may cancel the trip or trip at any time if extraordinary circumstances occur before the